NOW HIRING - XTREME SWIM

SWIMWEAR / SWIM EQUIPMENT RETAIL ASSOCIATE

 

Xtreme Swim is a competitive swimming store for swimsuits, apparel and equipment serving schools, club teams, and lifeguards. We are looking for a retail sales employees! You will be responsible for in store sales as well as occasional swim meet pop-up stores and team swimsuit sizings at pools. Candidates with strong communication skills who can make customers feel welcome will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. Prior knowledge of competitive swimming is not needed (we will train you) but is a plus.

Responsibilities

  • Greet and direct customers
  • Provide accurate information (e.g. product features, pricing and after-sales services)
  • Answer customers’ questions about specific products/services
  • Conduct price and feature comparisons to facilitate purchasing
  • Cross-sell products
  • Ensure racks are fully stocked
  • Manage returns of merchandise
  • Coordinate with the sales team to provide excellent customer service (especially during peak times)
  • Accompany our mobile store to team events
  • Set up at Swim meets and Team sizings

Skills

  • A strong grasp of retail sales
  • Familiarity with consumer behavior principles
  • Knowledge of inventory stocking procedures
  • Basic math skills
  • Good Driving record
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast-paced environments
  • Flexibility to work various shifts
  • High school degree
  • Knowledge of Swimming is a plus.

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

To apply, please email your resume to contact@xtremeswim.com

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ECOMMERCE ASSOCIATE

E-Commerce Associate General Summary

Xtreme Swim is a competitive swimming store for swimsuits, apparel and equipment serving schools, club teams, and lifeguards. We are looking for someone to help us with our online operations! Your duties & responsibilities will include assisting in inventory database upkeep, online order fulfillment and occasionally helping with front of store retail activities as needed.

Major Duties & Responsibilities

E-Commerce

  • Upload new products to our online retail platforms.
  • Manage inventory quantities & product changes.
  • Process & track orders, and communicate any back orders to customer.
  • Pick & Fulfill online orders from store inventory.
  • Handle product returns for online sales (website and Amazon).

Customer Experience

  • Provide excellent customer service to encourage repeat business.
  • Quickly and efficiently respond to Customer questions, emails, comments, and concerns.

Additional Responsibilities

  • Cross-train to assist in front of store retail sales operations when needed.

Minimum Qualifications

Education:

  • High School diploma or GED required

Experience:

  • One year of retail experience
  • Experience working with e-commerce platforms preferred
  • Experience working with Amazon fulfillment / returns preferred
  • Shopify experience preferred

Knowledge, Skills, Abilities and Other Characteristics:

  • Excellent customer service skills, friendly, outgoing, and positive attitude
  • Excellent communication skills
  • Ability to resolve conflicts in a professional, tactful manner
  • Ability to multi-task and learn quickly
  • Excellent time management and organizational skills

Job Types: Full-time

Pay: From $16.00 per hour

To apply, please email your resume to contact@xtremeswim.com