Free Shipping Policy!
We offer free ground shipping on orders over $65. In order to get the discount enter in the promo code: "FreeShip" during check out; it will ask you for a promo code once you get to step three during check out. This offer only applies in the continental US, and some items (the big, heavy stuff like Fins, gallons of shampoo, lane lines and backpacks) aren’t eligible because we’d lose a lot more than our already small profit margin. Items that are not eligible for free ground shipping will be marked as such clearly in the product description. However, sometimes older items are not marked. If you are trying to check out with the Free Shipping code applied but are still seeing a charge, it means an item in your cart does not qualify for free shipping. If you feel this is an error, please contact us and we will resolve it with you.
The Rest of the Shipping Policy
We don’t like to use legal mumbo jumbo where we don’t have to, so here’s the deal:
- All orders go out the next business day. We’ll try for same-day if you get it in before 4:00 Texas Time, but we’re a small store. If you order on a weekend, it’ll go out Monday.
- The estimated time frame for each shipping option is posted right next to the shipping option when you check out. It’s an estimate, not a guarantee – once it’s in the mail carrier’s hands, we don’t have control. We’ll give you the order details to track in your email, but sometimes delays happen on the carrier side.
- With returns, if we make a mistake, we’ll cover the cost of return shipping. If you no longer want what you ordered, or you want to exchange it for a different size or color, shipping is on you. We'll cover our goofs, you cover yours.
- Some items, like backboards and lane line sets, you’ll need to call to get a shipping estimate. It’s heavy stuff!
That’s it. If you have any questions, please contact us. For information on making a return, you can proceed to our Return Policy