Frequently Asked Questions
How do I know if my team is an Xtreme Swim Partner?
Ask your coach! If you are, she/he will give you a team code you can use when registering on our website.
We have a “Team Code” – what now?
You’ll need to register a new account and enter the team code during the registration process. After that, just click “Team Portal” from the top menu, and you’ll see everything that’s available to your team.
I am logged in. Where do I find my team’s web page?
Easy – it’s at the top of this page!
I entered my code, but I still can’t access the team portal! Why does your website hate me?
Make sure you’re entering the code correctly – it’s case sensitive, just like a password. If you still are having problems, give us a call and we’ll try and figure out what’s going on. You can reach us at 888.946.9873 or 972.596.2188
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